Vatisia (“we”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and your rights.
Information we collect
When you place an order or contact us, we collect your name, email address, shipping and billing address, phone number (if provided), and order details. We also collect basic technical data such as IP address and browser type through cookies.
How we use your information
We use your information to process and ship orders, communicate with you about your order, respond to inquiries, prevent fraud, and meet legal obligations.
Payments
Payments are processed by a third-party payment provider. We do not store your card details on our servers.
Sharing your information
We share information only with service providers needed to run our store, such as payment processors, shipping carriers, and website hosting. We do not sell your personal information. If you consent to analytics and advertising cookies, data about your use of our website may be shared with Google and Meta, who process it according to their own privacy policies.
Cookies and tracking technologies
Our website uses cookies and similar technologies. Essential cookies keep your cart and checkout working. With your consent, we also use analytics and advertising tools:
- Google Analytics helps us understand how visitors use our website (for example, which pages are viewed).
- Meta Pixel helps us measure the effectiveness of our ads and show relevant ads on Facebook and Instagram.
These tools may collect information such as your IP address, device and browser data, and the pages you visit. Where required by law, we only activate them after you accept cookies through our cookie banner. You can change or withdraw your consent at any time using the cookie settings on our website, or by adjusting your browser settings.
Data retention
We keep order information for as long as required for accounting and legal purposes.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to its processing. To make a request, email us at info@vatisia.com.
Changes
We may update this policy from time to time. The latest version is always available on this page.
Contact
Vatisia, info@vatisia.com