Processing time
Orders are prepared and shipped within 1–3 business days after payment is confirmed.
Shipping methods and delivery times
We ship from Turkey to the United States, Canada, and Europe. Orders to the United States are sent with USPS. Orders to Canada and Europe are sent with Global Post. Delivery usually takes 3–7 business days after dispatch. Delivery times are estimates and may vary due to customs, holidays, or carrier delays.
We currently do not ship to other countries.
Customs and import duties
International orders may be subject to import taxes, customs duties, or fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect address
Please make sure your shipping address is complete and correct. We are not responsible for packages delivered to an incorrect address provided at checkout.
Lost or damaged packages
If your order arrives damaged or does not arrive within the estimated time, please contact us at info@vatisia.com and we will help resolve the issue.